Scrub Caps!

Shipping & Return Policy

Last updated: January 1st, 2025

At Skye’s Flair, we are committed to delivering high-quality products with reliable shipping and clear expectations. Please review the following shipping and return information carefully before placing your order.

Processing Time

All orders are subject to 3 business days of processing time (Monday through Friday, excluding holidays). Processing time begins the following business day after your order is placed.

If your item is labeled as a “Pre-Order,” please refer to the estimated ship dates listed in the item description. By purchasing a pre-order item, you acknowledge and agree to the extended wait time for both processing and delivery.

Shipping Options

Economy Shipping

3 business day processing + 3–5 business days for transit time.

Standard Shipping

3 business day processing + 2–3 business days for transit time.

Final Sale & Sanitation Policy

We do not offer exchanges or returns due to sanitary reasons.

Please ensure you are selecting the correct size, color, and style before completing your purchase.

Each item has detailed measurements listed in the description panel.

A complete sizing chart is available on our website.

We strongly recommend using your actual measurements and cross-referencing them with the sizing chart, as some items may run smaller than others.

Damaged or Defective Items

All sales are final unless the item arrives damaged, defective, or incorrect.

If you receive an item that is not in acceptable condition, please contact us within 3 consecutive days of delivery at madisonskye444@gmail.com with clear photos and a description of the issue. We will resolve it in a timely and fair manner. Claims submitted after the 3-day window will not be accepted.

Lost or Stolen Packages

Skye’s Flair is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience any issues with a missing package, please contact USPS directly with your tracking number to file a claim.

Thank you for choosing Skye’s Flair — we appreciate your support and are here to help if you have any questions!

Damaged or Defective Items

All sales are final unless the item arrives damaged, defective, or incorrect.

If you receive an item that is not in acceptable condition, please contact us within 3 consecutive days of delivery at madisonskye444@gmail.com with clear photos and a description of the issue. We will resolve it in a timely and fair manner. Claims submitted after the 3-day window will not be accepted.

Skye’s Flair Care Instructions

Keep your flair fresh & fabulous!

Scrub Caps

Machine wash cold, gentle cycle

Hang to dry or tumble dry low

Iron on low if needed (avoid elastic area)

Stay cute, stay covered!

Raw Hair

Gently co-wash before first install

Use sulfate-free shampoo & conditioner

Air dry or low heat blow-dry

Store in a satin bag when not in use

Slay your strands, queen!

Clothing

Wash inside out in cold water

Tumble dry low or hang dry

Do not bleach or iron over designs

Look good. Feel good. Wash smart.

Badge Reels

Wipe gently with a soft cloth

Avoid water, heavy pulling, or dropping

Store away from direct sunlight

Let your badge do the talking — safely!